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FAQ
Work with international clients
Absolutely, both local and international clients are served remotely.
What payment methods are accepted
Payments are accepted via bank transfer, Indonesian e-wallets, and PayPal for international clients.
Why choose this service over other web developers
Websites are meticulously crafted, goal-oriented, and fully owned by you, with outstanding performance and clean UX — without bulky plugins or unnecessary extras.
Is the website fast and high-performing
Yes, speed, image sizes, caching, and mobile responsiveness are optimized for maximum performance.
Is login required to make a purchase
Yes, login or register to purchase, access support and services.
How can a support ticket be obtained
For web buyer, use the dedicated ticket button from order list.
What are the Gold, Platinum, and Titanium plans
Gold: Company Profile, Portfolio, & Landing Page
Platinum: Reservation / Rental Website
Titanium: Professional-Grade Online Store
Why is the Titanium plan priced as it is
Titanium Plan is a full-featured ecommerce solution with login systems, checkout/payment, unlimited products, custom features, high-end design, with ease bulking product sorting and Level 3 priority support — ideal for serious businesses ready to grow.
Can a personal domain and hosting be used
Yes, if you already have a domain and hosting, I’ll use them. If not, I’ll guide you to get the best option.
Is it possible to edit website content independently
Of course, you’ll receive personal onboarding support so you can easily manage products, orders, and content.
Is the website secure from spam and hacking
Yes. Strong security measures are implemented, and trusted plugins are recommended. For additional protection, a VPS can be considered.
Can additional features be added later
Yes. Upgrades can be requested anytime, with flexible options based on future needs.
Is a website redesign available
Yes. Current websites can be upgraded with a fresh, modern design.